Reading a European train station: the words on the board in seven languages

A departure board in Lyon, Cologne or Porto uses about a dozen words. Learn them once, across six languages, and every station in western Europe becomes readable.

A European train trip can go wrong in about four minutes: the time between the platform appearing on the board and the doors closing. If you cannot tell which column is the platform, which word means cancelled and whether that line in small type says your train has moved to another track, you lose those minutes reading instead of walking. The good news is that every departure board on the continent runs on the same dozen ideas, and once you can map them across languages, a station in Bologna reads much like one in Basel.

The board, decoded

Here is the core vocabulary in the six languages you will meet on the main western European networks. Switzerland uses the German, French and Italian columns depending on the region, sometimes all three on one sign.

EnglishFrenchGermanItalianSpanishDutchPortuguese
DeparturesDépartsAbfahrtPartenzeSalidasVertrekPartidas
ArrivalsArrivéesAnkunftArriviLlegadasAankomstChegadas
Track (the number on the board)VoieGleisBinarioVíaSpoorLinha
Platform (the thing you stand on)QuaiBahnsteigMarciapiedeAndénPerronPlataforma / cais
DelayRetardVerspätungRitardoRetrasoVertragingAtraso
CancelledSuppriméFällt ausCancellato / soppressoCancelado / suprimidoRijdt nietSuprimido
Platform changeChangement de voieGleiswechsel / GleisänderungCambio di binarioCambio de víaSpoorwijzigingMudança de linha
Carriage / coachVoitureWagenCarrozzaCocheRijtuigCarruagem
SeatPlacePlatzPostoPlaza / asientoZitplaatsLugar
Connection / change trainsCorrespondanceAnschluss / umsteigenCoincidenzaEnlace / transbordoAansluiting / overstappenLigação / transbordo
Ticket officeGuichetReisezentrumBiglietteriaTaquilla / venta de billetesLoketBilheteira
ExitSortieAusgangUscitaSalidaUitgangSaída

Two traps hide in that table. In Spanish, salida means both departure and exit, so a sign reading Salidas with an arrow may be pointing you to the street or to the trains; the departure board itself usually says Salidas at the top and lists times and destinations, which is how you tell them apart. And in Portugal and Spain, Brazilian or Latin American habits mislead: Lisbon says carruagem and linha, not the vagão and plataforma a Brazilian would use. In Catalonia the boards add Catalan, where departures are Sortides, arrivals Arribades and the track is Via.

Track or platform: why the board gives you a number that is not a platform

Most continental networks number the rails, not the concrete between them. A single platform in Milan or Frankfurt has a track on each side, and the board tells you the track, which is why the word on it is binario or Gleis rather than the word for the platform. The practical upshot is small but real: tracks 7 and 8 are usually reached by the same staircase, so if your train switches from one to the other at the last minute, you often only need to turn round.

Several countries then split long tracks into halves. In the Netherlands, track 5 may be divided into 5a and 5b, two separate departure points along one stretch of rail, often with different trains leaving from each end. Check the letter as carefully as the number. Swiss German, unlike German in Germany, says Perron for the platform, borrowed from French, so you will hear both Gleis and Perron in Zurich.

Finding your carriage before the train arrives

On long-distance trains with reserved seats, the hard part is not the platform but where along it to stand. A twelve-coach train can be more than 300 metres long, and walking the length of it with luggage after it pulls in is how people miss their seats or the train.

Germany. Platforms are divided into lettered sections, Abschnitte A, B, C and onward, marked on signs hanging above the platform edge. A poster or screen on the platform, the Wagenstandsanzeiger, shows where each numbered Wagen of your train will stop, and your reservation gives the coach number. Find the coach on the diagram, read its section letter, and wait under that sign. Two announcements change the plan: Der Zug fährt heute in umgekehrter Wagenreihung means the coaches run in reverse order today, so first class and coach 1 will be at the opposite end; and Zugteilung or Zugteil warns that the train splits partway, with the front and rear going to different cities. In that case only some coaches reach your destination, and the board will say which.

Switzerland. The same idea, with the word Sektor in German, secteur in French and settore in Italian. The departure board often shows the sector for first and second class, and a platform display gives the full composition. More on Swiss rules in the Swiss German field kit.

France. TGV coaches are numbered on the side and on screens along the platform. When two train sets run coupled together, one is numbered 1 to 8 and the other 11 to 18, so voiture 14 is in the second set, not near coach 4. On double-deck trains your ticket may mention salle haute or salle basse, the upper or lower deck. At large French stations the track number usually appears only around twenty minutes before departure, which is why crowds stand staring at the board in the main hall.

Italy and Spain. High-speed trains display the carrozza or coche number beside each door. There is rarely a section diagram, and coach 1 can be at either end, so when the train is already standing at the platform, read the door displays as you walk rather than assuming.

The checks before you board, country by country

Every network has one ritual that catches newcomers. Here they are in one place.

CountryWhat to doThe word you will see
ItalyStamp open-dated regional paper tickets before boarding (details in the Italy field kit). At Milan, Rome and Florence, show your ticket at gates to reach the platforms.Convalida; accesso ai binari
FranceMost tickets now carry a date and a QR code and need nothing. If a paper ticket has no fixed date or is marked for stamping, use the yellow machine before the platform. Big stations have ticket gates for TGVs.Composter; accès aux quais
SpainFor AVE and other long-distance trains, luggage goes through an airport-style scanner before the platform, and boarding can close a few minutes before departure. Arrive with time to spare.Control de equipajes; embarque
NetherlandsTap in at a card reader before the platform and tap out at the other end, with the same card. Forget to tap out and you are charged a much higher fare.Inchecken; uitchecken
PortugalOn Lisbon and Porto urban networks, validate your rechargeable card; in Porto that means at every boarding, including changes.Validar
GermanyLong-distance tickets need no stamping; some local paper tickets do, as the Germany field kit explains.Entwerten
SwitzerlandHave the ticket before the doors close; there is no buying on board.Billett (not Fahrkarte)

The Dutch system deserves a closer look. The card readers are free-standing yellow-and-white poles or built into gates, and you can tap a contactless bank card or phone, a system called OVpay, or the local OV-chipkaart. With a chip card on the national railway, a boarding deposit, roughly twenty euros at the time of writing, is held when you check in and settled when you check out. At stations where two operators meet, there can be a second pole to change company, often pink, and the screen will tell you if you need it. Domestic Dutch trains take no seat reservations at all, and a stiltecoupé sign marks the quiet section.

Announcements: what to listen for

Station announcements are fast, echoing and often recorded, but they follow a template. Listen for the destination, then for one of these words, which tell you whether you need to move.

When an announcement contains your train number and a word you do not recognise, check the nearest screen rather than the big board; platform screens are usually updated first.

Station names that send people to the wrong place

Many European cities have several main stations, and their names can mislead. In Paris, the Gare de Lyon is in Paris, named for where its trains go; if your ticket says Lyon Part-Dieu, that is Lyon itself. Each Paris terminus serves a different direction, so check which one before you set off across the city. Milan has Centrale and Porta Garibaldi, both with high-speed services. Madrid splits trains between Atocha and Chamartín, Lisbon between Santa Apolónia and Oriente, and Brussels has Midi and Zuid, which are the same station in French and Dutch. German tickets abbreviate the main station as Hbf, for Hauptbahnhof; the Dutch equivalent is Centraal, and Italian Centrale, except in Rome, where the main station is Termini. In bilingual Switzerland, a station may carry two names, and your ticket may use either.

A routine for any station

  1. Find the departures board, not arrivals: look for Départs, Abfahrt, Partenze, Salidas, Vertrek or Partidas.
  2. Match your train by time and number, not just destination; several trains may serve the same city.
  3. Read the track column, and watch for a letter (5a, 5b) or a section (A to D).
  4. Check the column with remarks for any of the delay, cancelled or platform-change words above.
  5. Do the local ritual before you board: stamp, scan, tap or nothing.
  6. On the platform, find your coach number on the diagram or door display and stand where it will stop.
  7. Look at the screen once more before boarding; last-minute changes appear there first.

If you only have time to learn one column, make it the remarks column. The time and destination are numbers and names you can already read; it is the words for late, cancelled and moved that decide whether you are on the right train. The France field kit and the Netherlands field kit carry the phrases for asking a person when the board is not enough.

The field kits for this trip

Each kit is one country: the phrases for the first days, how the letters sound there, the customs, and the food words — with audio, and it works offline.

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